Notch, a Croatian software development company, faced internal challenges as it grew, struggling with fragmented data systems and inefficient planning processes. Fortunately, with BigTime Foresight at hand, the business solved its problems, improved its processes and began to flourish despite difficult market conditions.
About Notch
Notch is a Croatian software development company renowned for crafting impactful digital solutions for startups, enterprises, and tech leaders. Focusing on technical excellence, Agile practices, and client success, Notch delivers user-friendly, scalable products that drive growth across industries like fintech, healthcare, and energy.
Trusted by companies like Strabag and Nexxiot, Notch combines innovation with a human-centric approach, ensuring seamless user experiences. Recognized by Deloitte for its technological achievements, Notch continues to expand its team and capabilities, solidifying its reputation as a leader in engineering excellence.
- Industry: Software Development
- Size: 51-200 employees
- Use cases: Resource and finance management, Reporting, Project Management
Overview
With a customer-centric approach and a broad range of services, Notch remained committed to the quality of its services. However, they did not reflect the internal process challenges that plagued their managers. With an overview of profitability, utilization, and forecasts limited by insufficient tools and spreadsheets, their job was becoming increasingly difficult. To change that, Notch needed to reshape its digital environment to stay true to its principles and deliver exceptional services.
To begin its transformation, Notch turned to BigTime Foresight for help. With its combination of finance and resource management and numerous integrations, Notch has created a bespoke set of tools tailored to its needs. As a result, it boosted its key performance indicator, simplified reporting, and enjoyed growing profitability.
Notch’s Challenges Before BigTime Foresight
As Notch grew, so did its need for scalable processes and seamless information flow. This issue was particularly pressing for Notch’s Chief Operating Officer, Dragan Eldic, who faced the results of such shortcomings in his daily work.
From Dragan’s perspective, the main concern was the lack of a single source of truth. With data on utilization, profitability, and plans scattered across various tools and spreadsheets, Dragan spent hours collecting critical information and converting it into useful insights and reports, losing focus on critical decisions for planning or project management in the process.
To make planning even more challenging, with more employees on board, Notch also had limited visibility of their skills and goals, making allocations cumbersome and time-consuming. In some cases, this led to a growing employee bench posing a risk of becoming a financial burden in the future.
Issues Notch Faced Before Foresight’s Implementation:
- Fragmented Data Systems: Critical information was spread across multiple spreadsheets and tools, leading to inconsistencies, avoidable mistakes, and difficulties in merging data and creating reports for insights like utilization and profitability.
- Inefficient Planning and Monitoring: Slow, manual processes hindered long-term planning, utilization optimization, and profitability tracking, making it hard to react promptly to deviations or changes.
- Limited Talent Visibility: The absence of a reliable overview of employee skills and availability complicated project assignments, bench management, and integration of talent insights into sales processes.
- Time-Consuming Reporting: Reporting on timesheets, utilization, and profitability required extensive manual effort, leading to delays, inaccuracies, and inefficiencies in monitoring key performance indicators.
Solution: A Single Source of Truth By BigTime Foresight
Determined to improve its processes and boost its performance, Notch decided to implement BigTime Foresight. The reason for that was simple: Foresight was the only tool capable of adjusting to a medium-sized professional services company with suitable integrations. With extensive support from BigTime’s team, this promise has soon become a reality.
Shortly after the implementation, Notch also began to see other benefits of its decision. The most impactful of them was simplified access to data guaranteed by seamless integration. With all the information in a single tool capable of creating automated reports, managers – including Dragan – were able to monitor the current state of projects, people, and the entire company, and react to any unforeseen obstacles.
As a result of this change, other processes were also improved. Error-free planning with no risk of employee bench, precise budgeting with live updates or real-time reporting and flexible forecasting – those are just a few of the improvements seen in the company following the right choice of an integrated tool.
With BigTime Foresight, Notch now has:
- Unified Data and Consistency: Primetric provided a single source of truth by integrating data across tools, eliminating inconsistencies, and automating calculations for accurate decision-making.
- Improved Planning and Reporting: Real-time insights and automated reports streamlined planning, monitoring, and profitability tracking, saving time and enhancing precision.
- Optimized Resource Management: Clear visibility into employee skills, availability, and utilization enabled efficient project assignments, talent development, and proactive decision-making.
- Enhanced Financial Control: Comprehensive integration of time tracking and financial data allowed precise budgeting, expense forecasting, and profitability optimization.
Results
Implementing BigTime Foresight brought significant benefits to Notch by enabling scalable and optimized processes that adapt to company growth and market dynamics. It provided comprehensive insights by combining utilization data with financials, giving a clear view of budgets, profitability, and employee productivity.
BigTime Foresight also improved information flow by unifying and automating data management, ensuring consistent and accurate information without manual effort. Additionally, it streamlined reporting and planning, allowing managers to generate detailed reports quickly, seamlessly reflect company structures, and accelerate planning with fewer errors. Finally, the system enhanced talent management by aligning employee skills, experience, and goals with project and sales needs.
